ON-SITE DATA CENTER SERVICES

Data center expertise.
Delivered on site.

Data center & AI infrastructure support, wherever you operate.

Digital Services delivers on-site support for AI compute equipment, servers, storage, telecom systems and network switches. From rack deployment to hardware changes and decommissioning, we connect your remote technical team with local hands across 33 countries.

FROM FIRST RACK TO FINAL HANDOVER

One partner for the
physical work.

For enterprise IT teams, infrastructure providers and operators coordinating work across data centers, colocation sites and telecom locations.

01 / COMPUTE

AI & GPU infrastructure

Physical deployment and support for GPU servers, AI compute nodes, storage and the network equipment connecting them. Installation, component changes and on-site checks follow the agreed hardware procedures and your technical direction.

02 / CONNECTIVITY

Telecom & network smart hands

On-site assistance for switches, routers, telecom appliances and patching. Rack mounting, copper and fiber cable tracing, labeling, port identification and agreed connectivity checks for your remote engineers.

03 / DEPLOYMENT

Rack & equipment installation

Equipment receipt and inventory, rack-position checks, rail fitting, mounting, cable organization and documented handover. Power connections and startup checks are coordinated with the facility and your approved work instructions.

04 / CHANGE

IMAC & rack reconfiguration

Install, Move, Add and Change (IMAC) for servers, switches and other rack equipment. Hardware replacement, rack restructuring, recabling and relocation within an agreed change window and rollback plan.

05 / RETIREMENT

Decommissioning & removal

Approved shutdown and disconnection, de-racking, asset reconciliation, packing and handover for transport or disposal. Media handling, data sanitization and destruction requirements are agreed separately before work begins.

06 / OPERATIONS

Remote hands & site checks

Visual inspections, inventory checks, cable and status checks, approved component swaps and evidence capture. Your central team directs the technical work; our local resources provide the physical presence.

A CLEAR PLAN. A CONTROLLED VISIT.

Local execution.
Your technical direction.

  1. 01

    Define the work

    Share the site, asset list, hardware models, rack layout and requested outcome.

  2. 02

    Agree the method

    Confirm skills, access, tools, change window, approvals and escalation contacts.

  3. 03

    Execute on site

    Carry out the agreed tasks with your remote engineers and the facility team.

  4. 04

    Close the loop

    Review completion evidence, asset changes and outstanding actions before handover.

Response windows, hardware requirements, facility permissions and specialist handling are confirmed for each engagement.

33 COUNTRIES. ONE POINT OF CONTACT.

DC support across
our entire footprint.

Data center, AI hardware and telecom support are offered in every country in our published coverage. Select a country for local cities and service information.

BEFORE YOUR NEXT CHANGE WINDOW

Data center support, explained.

What does on-site AI infrastructure support cover?

Physical work on AI compute and GPU equipment, associated servers, storage, network switches and cabling. We agree hardware models, handling procedures, required skills and the task list before dispatch. The service focuses on the infrastructure that runs AI workloads.

Can you support switches and telecom equipment?

Yes. We provide on-site telecom and network smart hands, including mounting, patching, cable identification, equipment changes and physical checks under agreed instructions from your engineering team.

Do you handle rack deployments, IMAC and decommissioning?

Yes. We support rack equipment installation, moves, additions, changes, reconfiguration and decommissioning. Asset handling, downtime, rollback and any data sanitization or disposal requirements are defined in the project scope.

Is this available in every country you cover?

Yes. The service is offered across all 33 countries in our directory. Resource availability, access, equipment-specific skills and response windows are confirmed for the individual site.

PLAN YOUR NEXT SITE VISIT

Tell us the rack.
Tell us the task.

Send the country and city, site address, equipment models, task list, preferred change window and remote technical contact. We’ll work with you to define the delivery scope.

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